Answered By: Jackie Knowles
Last Updated: Jan 26, 2018     Views: 193

If you are unable to renew an item online you should return it.  There may be a number of reasons why you're unable to renew, but the most common reasons are:

  1. The item is in demand by other users
  2. There is a problem with your account
  3. There is a problem with the item, eg it may have been reported lost.

If you have any problem renewing items please contact the Help Desk staff.

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