Answered By: Jackie Knowles
Last Updated: Mar 17, 2015     Views: 11

We have costed up options for offering a free or subsidised postal returns service to our customers but have not found a solution that is workable. We found that there is no way to limit the use made of free returns (users on campus could use it as well as those at a distance and it would potentially get expensive); we could not think of a simple and fair way to provide subsidised postage.

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