Answered By: Paula Mountain Agar Last Updated: Mar 17, 2015 Views: 126
Answered By: Paula Mountain Agar
Last Updated: Mar 17, 2015 Views: 126
If you are unable to renew an item online you should return it. There may be a number of reasons why you're unable to renew, but the most common reasons are:
- The item is in demand by other users
- There is a problem with your account
- There is a problem with the item, eg it may have been reported lost.
If you have any problem renewing items please contact the Help Desk staff.